Request a Transcript

Shenandoah University provides official transcripts upon request to current students and graduates. You may submit your request in person, by mail or by fax. We do not accept transcript requests via email or phone, to protect your privacy rights.

 

Standard transcript requests are free and will be processed within ten business days and sent via regular mail. Transcripts are processed on a first-in, first-out basis. Please let us know if you have an important deadline; we will do our best to accommodate you. Students who need overnight service may pay for and print a FedEx air bill online and then fax/deliver the envelope insert to the Registrar’s office along with the request and signature.

 

To order a transcript:

Please submit the SU Transcript Request form.

We do accept written requests, but they MUST include the following information:

·         name

·         social security or student ID number

·         current address and phone number

·         last term attended

·         the name under which you attended SU, if different from the name you currently use

·         number of copies requested

·         the address(es) to which you wish them sent

·         your signature. We will not process any requests without your signature –no exceptions!

 

You may also request that we do the following:

·         hold your transcripts until current semester grades are processed

·         hold your transcripts until your degree is posted

·         Please note: if you do not select one of these options, we will process your request when it is received.

 

Important Notes:

  • We receive far more transcript requests at the beginning and end of each semester; please plan ahead to accommodate processing delays due to high volume.
  • The registrar’s office cannot distribute your transcripts if you have a hold on your account or a balance outstanding with the University. If you are a current student, you may check your account status and make payments on WebAdvisor. If you have a hold on your account, please contact the Business Office at 540-665-4514 to resolve your hold before ordering your transcripts.
  • We do not fax transcripts except by special arrangement with the receiving institution.
  • Shenandoah University only issues SU transcripts. Transcripts from other institutions released to us become the property of the University and are not released to any third party.

 

Questions? Contact us:

 

By phone: 540-665-5585

By fax: 540-665-5446

By email: registrar@su.edu